Privacy Policy
Last updated: January 15, 2026
Introduction
Qovdine SpA (hereinafter "Qovdine", "we" or "the Platform"), domiciled at Av. Apoquindo 4700, Office 1201, Las Condes, Santiago, Chile, with Tax ID (RUT) 77.234.567-8, is committed to protecting the privacy of its real estate crowdlending platform users. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Law No. 19,628 on Protection of Private Life and other applicable Chilean regulations.
Information We Collect
We collect information that you provide directly when registering on the platform, making inquiries, or using our services. This includes: full name, identity card or Tax ID (RUT), email address, phone number, postal address, financial information necessary for investor profile evaluation, and transaction history within the platform. Additionally, we collect technical browsing data such as IP address, browser type, operating system, and platform usage patterns through cookies and similar technologies.
Use of Information
We use your personal information for the following purposes: managing your account and investor profile; processing your investments and transactions in real estate projects; complying with regulatory obligations before the Commission for the Financial Market (CMF); sending communications related to your investments and project updates; improving our services and user experience; preventing fraud and ensuring platform security; and complying with legal and judicial requirements.
Data Sharing
We do not sell or rent your personal information to third parties. We may share data with: associated real estate developers (exclusively the information necessary for managing your investment); regulated financial institutions for payment processing; Chilean regulatory authorities when legally required; and technology service providers operating under strict confidentiality and data protection agreements.
Information Security
We implement technical and organizational security measures in accordance with financial industry standards, including data encryption in transit and at rest, multi-factor authentication, continuous access monitoring, and periodic backups. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Rights
In accordance with Chilean law, you have the right to: access your personal data stored on our platform; request the correction of inaccurate or incomplete data; request the deletion of your data when it is no longer necessary for the purposes for which it was collected; oppose the processing of your data for direct marketing purposes. To exercise these rights, contact us at privacidad@qovdine.com.
Data Retention
We retain your personal information for the period necessary to fulfill the purposes set out in this policy and in accordance with applicable legal deadlines. Financial transaction records are kept for a minimum of five years in accordance with CMF regulations.
Changes
We reserve the right to update this Privacy Policy. Any substantial modification will be notified to registered users by email and published on the platform at least 15 days prior to its effective date.
Contact
For inquiries about this policy or the processing of your personal data, you may contact us at: privacidad@qovdine.com or at our postal address: Av. Apoquindo 4700, Office 1201, Las Condes, Santiago, Chile.